Melita has started her new job as a junior secretary at Modern Office Limited. Part of Opal's work is now to train Melita in her secretarial duties. Today she is going to show Melita how to take a message on the telephone. Here are Opal and Melita.
OPAL: Well Melita, were you tired last night after your first day here?
MELITA: Yes, I was. There were so many new things to learn.
OPAL: You answer it.
MELITA: -Good morning.
OPAL: (LOUD WHISPER) Mr Ballito's office.
MELITA: Oh, Mr Ballito's office.
MRS BALLITO: Is Mr Ballito there?
MELITA: No, he's out …… (WHISPER) Ohdear, what have I said.
OPAL: (WHISPER) Let me take theCall, Melita. (NORMAL VOICE)
-Good morning,Can I help you?
MRS BALLITO: Well, I wanted to speak to Mr Ballito but I understand he's out.
OPAL: May I know who's calling please?
MRS BALLITO: This is Mrs Ballito. Do you know where my husband is?
OPAL: Oh, hello, Mrs Ballito, this is Opal.
MRS BALLITO: Hello, Opal. I didn't recognize your voice. Was it you who answered the phone?
OPAL: (LAUGHING) No, that was Melita.
MRS BALLITO: Melita?
OPAL: Yes, she's the new junior secretary. She started work here yesterday.
MRS BALLITO: Oh, I see. Do you know where Mr Ballito is, Opal? It's rather urgent.
OPAL: Oh yes, of course, Mrs Ballito.If you give me the message, I'll contact him immediately.