I the shoe fits,but you don’t buy it, you could soon be tarred with the same brush as shoplifters by shoe store owners.
Worried retailers are increasingly frustrated by people they dub “fit-lifters” who use stores to find the best-fitting shoes before buying them online at a lower price.
Bricks-and-mortar shops have higher salary and rental costs than internet rivals and store owners say some online buyers are freeriding on their resources. “You’ve come in and stolen that service basically,” said Richard Napier of Idaho Mountain Trading, an outdoor sports store in Idaho Falls, who calls fit-lifting unethical.
与电商相比,实体商店的人员和租金成本更高。实体店的老板们称,一些网购顾客正在白蹭他们的资源。爱达荷瀑布市(Idaho Falls)一家户外运动品商店——爱达荷登山用品商店(Idaho Mountain Trading)的理查德?内皮尔(Richard Napier)称,在实体店试穿、然后在网上购买的行为是不道德的。他说:“你来店里、然后偷走了那项服务,基本就是这么回事。
“It’s not that the salesperson didn’t have somebody else to serve who would have bought something. So not only have you stolen the wages. I have a loss of revenue that he would have collected from another customer.”
It is common for online shoppers to research products in stores in other retail sectors such as bookselling – a practice named “showrooming” – and smartphones make it possible to buy online even while still in a store. But the trend is particularly contentious in footwear because staff spend so much time fetching boxes and advising customers on comfort.