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情景口语100主题002

分类:商务口语   更新:2016/8/13   来源:本站原创

    Dialogue 1

    A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?

    B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.

    A:Just a moment.I'll check to see if she is at her desk.May I tell her who is calling?

    B:This is Bill Burton from Milford Insurance,I'm calling in regards to our meeting next Tuesday.

    A:Thank you,Mr.Burton.Can you please hold for a moment?I'll check to see if she is available.

    B:No problem.

    A:I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.

    Would you like to leave a message for her?

    B:Yes,please have her return my call when she returns to the office.It's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.

    A:I'm sorry,I didn't quite catch that,could you please repeat the number?

    B:No problem,my office number is 635-8799,Tell her to ask for extension1 31.

    A:I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?

    B:Yes,and I represent Milford Insurance.

    A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.

    B:Thank you very much.

    Dialogue2

    A:Hello,Pasadena Inn,this is Sandy,how may i direct your call?

    B:I'd like to speak to someone about reservations3.

    A:I can help you with that.what date would you like to make a reservation2 for?

    B:We'll be arriving May 12th ,but I would like to make

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